.support-toggle{position:fixed;right:24px;bottom:24px;z-index:50;display:flex;align-items:center;gap:10px;padding:14px 20px;border:1px solid #e0c994;border-radius:28px;background:#cbb37c;color:#142019;font:600 15px "Segoe UI","Microsoft YaHei UI",sans-serif;box-shadow:0 8px 30px #0005;cursor:pointer}
.support-toggle svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8}
.support-badge{display:inline-block;min-width:20px;padding:2px 6px;border-radius:12px;background:#a74230;color:white;font-size:12px;text-align:center}.support-badge[hidden]{display:none}
.support-panel{position:fixed;right:24px;bottom:86px;z-index:51;display:flex;flex-direction:column;width:370px;height:min(570px,calc(100dvh - 115px));border:1px solid #536449;border-radius:18px;background:#14211a;color:#eef5f0;box-shadow:0 16px 65px #0008;overflow:hidden}
.support-panel[hidden]{display:none}.support-header{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:16px 18px;border-bottom:1px solid #314c3a}.support-header strong{display:block;font-size:17px}.support-header small{display:block;margin-top:5px;color:#aabbb0;font-size:12px}
.support-close{border:0;background:transparent;color:#d9e6dc;font-size:26px;padding:0 6px;cursor:pointer}.support-messages{flex:1;min-height:160px;overflow-y:auto;padding:16px;overscroll-behavior:contain}.support-empty{margin:14px 0;color:#a7b9ab;font-size:13px;line-height:1.8}
.support-message{max-width:88%;width:fit-content;margin:0 0 16px}.support-message.is-mine{margin-left:auto}.support-message small{display:block;margin-bottom:6px;font-size:10px;color:#a2b4a7}.support-message p{margin:0;padding:10px 13px;border-radius:3px 12px 12px;background:#233a2d;color:#e4eee7;font-size:14px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}.support-message.is-mine p{border-radius:12px 3px 12px 12px;background:#3e4b32;color:#f4edda}
.support-form{padding:12px 16px 14px;border-top:1px solid #314c3a}.support-form label{display:block;font-size:12px;margin-bottom:6px;color:#a9bdb0}.support-compose{display:flex;align-items:flex-end;gap:9px}.support-compose textarea{display:block;min-width:0;flex:1;resize:vertical;min-height:65px;max-height:140px;padding:9px 11px;border:1px solid #49654f;border-radius:8px;background:#0d1912;color:#ecf2ed;font:14px/1.5 "Segoe UI","Microsoft YaHei UI",sans-serif}.support-compose textarea:focus-visible{outline:2px solid #d4bc87;outline-offset:2px}.support-send{padding:12px 15px;border:0;border-radius:8px;background:#cbb37c;color:#142019;font-weight:700;cursor:pointer}.support-send:disabled{opacity:.5;cursor:default}.support-status{min-height:18px;margin:8px 0 0;color:#adbbb2;font-size:11px;line-height:1.6}.support-history{display:block;margin:8px auto 0;padding:4px 9px;border:0;background:transparent;color:#cbb37c;font-size:12px;cursor:pointer}.support-history[hidden]{display:none}
.support-admin-layout{display:grid;grid-template-columns:230px minmax(0,1fr);min-height:580px;max-height:740px;border:1px solid #34503e;border-radius:15px;overflow:hidden;background:#14211a}.support-inbox{border-right:1px solid #34503e;overflow-y:auto;padding:10px}.support-conversation{display:block;width:100%;text-align:left;border:1px solid transparent;border-radius:10px;background:transparent;color:#dae5dd;padding:12px;margin-bottom:7px;cursor:pointer}.support-conversation strong,.support-conversation span,.support-conversation small{display:block}.support-conversation strong{font-size:13px}.support-conversation span{margin:8px 0;font-size:12px;line-height:1.6;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;color:#aabdb0}.support-conversation small{color:#879c8d;font-size:10px}.support-conversation.is-selected,.support-conversation:hover{background:#243a2d;border-color:#51684c}.support-admin-chat{display:flex;flex-direction:column;min-width:0;min-height:0}.support-admin-chat .support-messages{height:365px}.support-admin-toolbar{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:18px}.support-admin-toolbar p{margin:0;color:#a8baac;font-size:13px}
.support-admin-layout{height:680px}.support-form,.support-header,.support-history{flex-shrink:0}
.support-visitor-info{flex-shrink:0;padding:12px 18px;background:#18291e;border-bottom:1px solid #34503e}.support-visitor-info[hidden]{display:none}.support-visitor-info dl{display:grid;grid-template-columns:1fr 1.2fr 1.4fr;gap:14px;margin:0}.support-visitor-info dt{color:#a0b5a6;font-size:11px;margin-bottom:5px}.support-visitor-info dd{margin:0;color:#ead7ab;font-size:12px;line-height:1.6;overflow-wrap:anywhere}.support-visitor-info p{margin:8px 0 0;color:#879c8d;font-size:10px;line-height:1.6}.support-conversation .support-client-summary{white-space:normal;overflow-wrap:anywhere;color:#cbb37c;font-size:11px;margin:7px 0 3px}.support-conversation .support-client-ip{overflow-wrap:anywhere;color:#aabdb0;line-height:1.5}.support-privacy{margin:6px 0 0;font-size:10px;line-height:1.6;color:#879c8d}
@media(max-width:900px){.support-visitor-info dl{grid-template-columns:1fr}.support-visitor-info dl>div{display:grid;grid-template-columns:104px minmax(0,1fr);gap:8px}.support-visitor-info dt{margin:2px 0}.support-visitor-info dl{gap:5px}}
.support-image-tools{display:flex;align-items:center;gap:10px;margin:4px 0 9px}.support-image-tools span{color:#9cae9f;font-size:10px}.support-choose-image,.support-remove-image{border:1px solid #51694f;background:#233a2d;color:#e5dcc1;border-radius:6px;padding:5px 10px;cursor:pointer}.support-choose-image:disabled,.support-remove-image:disabled{opacity:.45;cursor:default}.support-image-draft{display:flex;align-items:center;gap:10px;padding:8px;margin-bottom:10px;border:1px solid #536449;border-radius:9px;background:#1d3025}.support-image-draft[hidden]{display:none}.support-image-draft img{width:54px;height:54px;object-fit:contain;background:#101912;border-radius:4px}.support-image-draft span{min-width:0;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px;color:#bdd0c2}.support-image-message{display:block;max-width:240px;min-height:65px;padding:6px;background:#233a2d;border:1px solid #4a624a;border-radius:10px;cursor:zoom-in}.support-image-message img{display:block;max-width:100%;max-height:200px;object-fit:contain;border-radius:6px}.support-image-message small{margin:6px 0 2px;text-align:center}.support-image-viewer{width:fit-content;max-width:94vw;max-height:95dvh;padding:16px;border:1px solid #536449;border-radius:12px;background:#14211a;color:#eaf1eb;box-shadow:0 20px 80px #0008}.support-image-viewer::backdrop{background:#000c}.support-image-viewer img{display:block;max-width:88vw;max-height:78dvh;object-fit:contain;margin:auto}.support-image-viewer img:not([src]){display:none}.support-image-viewer p{font-size:13px}.support-image-close{display:block;margin:0 0 12px auto;padding:8px 14px;color:#edf2ec;background:#304535;border:1px solid #586e50;border-radius:7px;cursor:pointer}.support-conversation:disabled{cursor:wait}
@media(max-width:650px){.support-panel{left:12px;right:12px;bottom:78px;width:auto;height:min(600px,calc(100dvh - 96px))}.support-toggle{right:16px;bottom:16px}.support-admin-layout{grid-template-columns:1fr;max-height:none;height:auto}.support-inbox{max-height:210px;border-right:0;border-bottom:1px solid #34503e}.support-admin-chat{height:620px}.support-admin-chat .support-messages{height:340px}.support-admin-toolbar{align-items:flex-start}.support-image-tools{gap:6px}}